So I arrived in the new Terminal 5 at Heathrow. How Fab. Even this arrival terminal was better than the LAX departure terminal. The LAX authorities need to wake up to the fact that they have a captured audience in their departure lounges. Travellers - bouyed by the idea of distance places, have money burning a hole in their pocket.
If you go to Heathrow - departures. It's like a Mall -- nothing but shops, shops, shops, restaurants, bars etc. Plenty of opportunities to spend money. This is what travel and airports should be like
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